About web chart zoom

Narcís · Post by **Narcís** » Wed Jun 03, 2009 3:06 pm

Hi ben,

Ok, thanks for the information. Now I understand which the exact problem is. In that case, yes, I could reproduce this with your v3 application.

However, checking the TeeChart.dll Rock sent together with your application is 4.0.0.15034, which corresponds to v4 evaluation version.

Anyway, I recompiled the application Rock sent with latest v3 release available at the client area, deployed it into a server without TeeChart installed and could run it successfully the very first time I loaded it from the client.

Does the zooming example at http://www.steema.net/TeeChartForNet works fine from the problematic client?

Tomorrow I'll check the projects you sent and get back to you.

ben · Post by **ben** » Wed Jun 03, 2009 3:34 pm

hi Narcís

thank you for feedback. I'm very glad that you reproduced finally.

I have tested the example you mentioned this afternoon. It runs well most of time, but it couldn't zoom sometimes when I tested on a client which IE explore version is 7.0 .

Rock and I discuss the problem of V3.5 for a long time. Sadly, We can't resolve it.

Recently, especially when I build a same sample with the evalution version V2 succesfully.

I wonder maybe there is a bug with the advanced version.

So what I want is that where can I download old version? Such as v3.3, v3.2, v3.0 and so on. I want to do some experiment to test.

Can you help me to get those old versions?

Thank you very much!

Narcís · Post by **Narcís** » Thu Jun 04, 2009 9:14 am

Hi ben,

thank you for feedback. I'm very glad that you reproduced finally.

You're welcome. I could reproduce the issue here with the project Rock sent using evaluation version of TeeChart for .NET v4. With our current v4 works fine. Also, it worked fine here using our latest v3 release available. Moreover, the project you sent is not a Visual Studio 2003 project as you mentioned.

Regarding your project, I couldn't load it in Visual Studio because I got this error:

---------------------------
Microsoft Development Environment
---------------------------
Unable to read the project file 'teeChart_test1.csproj'. The file 'C:\temp\teeChart_test1\teeChart_test1.csproj' is not a valid project file. The project file is missing the 'VisualStudioProject' section.
---------------------------
OK
---------------------------

Can you please confirm the Visual Studio version you are working with and the exact builds you'd like to get? I'll send you the URLs to download them. Notice there's an important number of v3 releases, you can find all them here:

http://www.steema.com/files/public/teec ... elease.txt

Thanks in advance.

ben · Post by **ben** » Thu Jun 04, 2009 9:49 am

hi Narcís

I do test the two samples I send to you yesterday. I don't know why it can't be loaded by VS2003 in your computer.

I upload another application of v3.5. Please try again.

Could you feedback to me when you can load this one?

Narcís · Post by **Narcís** » Thu Jun 04, 2009 10:33 am

Hi ben,

Thanks for your project. I could use it and reproduce the issue here. This only happens with VS2003, works fine with VS2005 and VS2008. I've added the defect to the bug list (TW77014210) to be investigated for next releases.

ben · Post by **ben** » Thu Jun 04, 2009 11:06 am

hi Narcís

I'm glad to see you find out this bug. That means my work is not useless. I have been troubled by this bug for ten more days. It's really a hard time and a bad experience.

I hope you can resolve it as soon as possible. By the way , I want to know that how do you notice me when you resolve it and release new version? Can you tell me how long will take you to resolve this bug by your optimistic estimation?

Thank you very much!

Narcís · Post by **Narcís** » Thu Jun 04, 2009 11:14 am

Hi ben,

New release announcements and which issues are fixed on them are published on this forum. For automatic announcement notifications you can subscribe to our RSS news feed.

ben · Post by **ben** » Thu Jun 04, 2009 11:26 am

hi Narcís

I forget a important thing. I suggest you to test new release by IE6.0 and IE7.0 both. It's usually has different effect.

ben · Post by **ben** » Tue Jun 09, 2009 6:17 am

hi Narcís

I'm sorry that I have to ask for help again. I want to load a old version to do a test instead of just waiting for the new release for a long time.

I built a new project by using version 3.2.2930.22967. It runs better than 3.5, but still have some problems. Since the function we need is just zooming chart well. I want to try another old version again.So please give me URL for loading version 3.2.2831.26850 Compiled in .NET Framework 1.0. Thank you very much !

I'll waiting for your reply online. Thank you, again!

Narcís · Post by **Narcís** » Tue Jun 09, 2009 7:14 am

Hi ben,

Ok, just sent you the installer your request to your forums e-mail address.

ben · Post by **ben** » Tue Jun 09, 2009 11:05 am

hi Narcís ,

Thank you very much, I have downloaded that version. What a pity! It still has that bug.

The application with evalution version 2.0.2546.16100 Compiled in .NET Framework 1.0 runs well. So can you send me a URL of the registered version just the same as the evalution version ?

I decide to try it for my last test. I'm really tired of doing that again and again. I won't try any other one if it can't run well again and I will wait for new release.

Thank you very much! Looking forward to your reply.

Narcís · Post by **Narcís** » Tue Jun 09, 2009 11:41 am

Hi ben,

You'll need a TeeChart for .NET v2 license for that. Please contact our Sales Dept. at sales at steema dot com with your TeeChart customer ID and license number.

ben · Post by **ben** » Mon Jun 15, 2009 6:45 am

hi Narcís ,

We've bought TeeChart for .NET V3, and our UserID and password is following：
L1518005 13046218 94769699*******03
As you know, we found a bug in VSUAL STUDIO2003 based on V3, but this bug has not found in TeeChart for .NET V2, could you please provide the V2 to us.
Thanks very much!

Narcís · Post by **Narcís** » Mon Jun 15, 2009 7:16 am

Hello ben,

As I told you before, please send an e-mail to our sales department at [email protected] for that.

Thanks in advance.

ben · Post by **ben** » Tue Jul 21, 2009 2:16 am

hi Narcís
It's a long time since I asked for your help last time.
I download the lastest version 3.5.3470. But it still shows the same problem we met before.
You said you have put the bug on the list. Why it shows no difference?
I'm eager to see your reply. Thank you!

About web chart zoom

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