IE 7 issue with Tchart AX 7.0.1.1

Bo Andersen · Post by **Bo Andersen** » Mon Oct 23, 2006 9:34 am

Hi - i posted this in continuation of another IE7 security thread - but i dont think anybody read it, so I'll try agin in a fresh thread....

.... We started using athe 7.0.1.1 version and it seemed to work, but now we have a new issue that came with the introduction of 7.0.1.1 - this means that we have confirmed that the issue did not exist in 7.0.0.8

Problem is that the (IE6) browser hangs with 100% cpu utilization.

The web page link below is to a report from our software. It's reporting on live data. There is a GO button on top that refreshes data. When the GO button is pressed, IE6 stalls.

This sounds like a problem with our software not teechart, but it only happens when certain charts are displayed and as I said, only with V 7.0.1.1 - NOT with 7.0.0.8

Here's a link to a page with a "faulty" chart - press the GO button and IE6 becomes unresponsive

http://labs.dynamicai.com/wpdynamic/AI. ... DAI_R=1068

This one works fine - slightly different report/chart style
http://labs.dynamicai.com/wpdynamic/AI. ... DAI_R=1169

I realize that you'd prefer a short, simple 5 line example, but I dont exactly know where the problem lies - but perhaps your knowledge of the fixes made to 7.0.1.1 will help.

Thank you

Bo Andersen

Narcís · Post by **Narcís** » Mon Oct 23, 2006 9:51 am

Hi Bo,

Can you please test if it works fine with v7.0.1.2 which we posted to the client area last week?

Thanks in advance.

Bo Andersen · Post by **Bo Andersen** » Wed Nov 01, 2006 11:29 am

Hi Narcis,

I've updated to 7.0.1.2 and the problem is still the same. IE becomes unresponsive with 100% CPU utilization

Hope you will take a look at the links I posted..

Thanks

Bo Andersen

Post by **Pep** » Tue Nov 07, 2006 4:19 pm

Hi Bo,

Would you be so kind to send me (directly to my mail [email protected]) an example or the generated .tee file of your page in order to make tests here and try to find which the problem is ?